Returns & Exchanges
At Burnt, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether it is a sizing issue or a change of heart, we are committed to getting you back in the game with the right equipment.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be generated for you to download and print directly from your browser.
Package Your Gear
Place the unwashed and unworn items back into their original packaging, ensuring all hangtags are still attached before sealing the box.
Drop Off and Track
Take your package to any authorized carrier location; you will receive a confirmation email and your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing